Last Updated: September 2, 2026
Calico Restaurant (“Calico,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains what information we may collect when you visit our website, how we use that information, and the choices you may have regarding your information.
Information We Collect
We may collect information in several ways when you use our website.
Information You Provide to Us
When you contact us through our website, you may provide information such as:
- Your name
- Email address
- Telephone number
- Information included in your message or inquiry
- Any other information you choose to provide
We use this information to respond to your inquiry, communicate with you, and provide information or assistance you have requested.
Please do not submit sensitive personal information through our general contact form.
Information Collected Automatically
When you visit our website, certain information may be collected automatically by the website, our hosting provider, security services, analytics services, or other technologies used to operate the site.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Referring website or page
- Pages visited
- Approximate geographic location based on IP address
- Date and time of visits
- Information about how visitors interact with the website
This information is generally used to operate and secure the website, diagnose technical problems, understand website traffic and usage, and improve the website and visitor experience.
Cookies and Similar Technologies
Our website may use cookies and similar technologies.
A cookie is a small data file stored on your computer or device when you visit a website. Cookies can serve several purposes, including allowing a website to function properly, remembering certain preferences, maintaining security, and helping website owners understand how visitors use their sites.
Essential Cookies
Some cookies may be necessary for the website to operate properly. These may support functions such as website security, form processing, session management, and other technical features.
Because these cookies are required for basic website operation and security, they may not be optional.
Analytics and Performance Cookies
We may use analytics or performance technologies to better understand how visitors use our website. These technologies may collect information such as which pages are visited, how visitors arrive at the website, how long they remain on particular pages, and general information about browsers and devices.
We use this information to understand website performance and improve our content and visitor experience.
Third-Party Cookies
Some third-party services accessible through or integrated with our website may use their own cookies or similar technologies.
These services operate according to their own privacy policies and practices. Calico does not control cookies placed directly by third-party websites or services.
Managing Cookies
Most web browsers allow you to control cookies through your browser settings. Depending on your browser, you may be able to block cookies, delete existing cookies, receive a notification before a cookie is stored, or limit cookies from certain websites.
Blocking or disabling some cookies may affect the functionality of this or other websites.
You can learn more about managing cookies by reviewing the privacy and cookie settings provided by your web browser.
Reservations and Third-Party Services
Our website provides access to third-party services that allow guests to make restaurant reservations.
When you follow a link from our website to a third-party reservation service, you are leaving the Calico website. Information you provide to that service is collected and processed according to the privacy practices and terms of that third party.
Calico may receive information from a reservation provider that is necessary to manage your reservation and provide restaurant services to you. However, the third-party provider’s collection and use of information is governed by its own privacy policy.
We encourage you to review the privacy policy of any third-party service before providing personal information.
Contact Forms
When you submit a contact form through our website, the information you provide is transmitted to us so that we can respond to your message.
Information submitted through our contact forms may also be processed by website hosting, email, security, spam-prevention, or form-processing services necessary to deliver and protect those communications.
We do not sell information submitted through our contact forms.
How We Use Information
We may use information collected through our website to:
- Respond to questions, requests, or other communications
- Provide information about Calico and our services
- Manage restaurant-related inquiries
- Operate, maintain, and improve our website
- Understand how visitors use our website
- Diagnose technical issues
- Detect and prevent spam, fraud, abuse, or security threats
- Protect our website, business, guests, employees, and other users
- Comply with applicable legal requirements
We do not use personal information collected through the website for purposes that are materially different from those described in this policy without appropriate notice or consent where required.
How We Share Information
We do not sell or rent your personal information.
We may share information with service providers that help us operate our website and business. These may include providers of:
- Website hosting
- Website maintenance
- Email services
- Website analytics
- Website security and spam prevention
- Form processing
- Reservation services
- Other technology necessary to operate our website or restaurant services
These providers may process information as necessary to perform services on our behalf or according to their own applicable privacy policies.
We may also disclose information when reasonably necessary to comply with applicable laws, regulations, legal processes, or governmental requests; protect our legal rights; investigate fraud or security issues; or protect the safety of Calico, our employees, guests, or others.
Third-Party Websites
Our website may contain links to websites or services operated by other organizations.
Once you leave our website, the privacy practices of the destination website apply. We are not responsible for the content, security, or privacy practices of third-party websites.
We encourage you to review the privacy policies of websites and services you visit.
Data Security
We take reasonable administrative and technical measures intended to protect information collected through our website against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. You should use appropriate caution whenever transmitting personal information online.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purpose for which it was collected, maintain appropriate business records, resolve disputes, protect our legal interests, and comply with applicable legal obligations.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
You may contact us to ask about personal information you have provided directly to us, request that inaccurate information be corrected, or request deletion of information when appropriate.
Certain information may need to be retained when required for legitimate business, security, recordkeeping, or legal purposes.
Children’s Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information through the website from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
Do Not Track Signals
Some browsers provide a “Do Not Track” setting or similar privacy signals. Because there is not a universally accepted standard governing how websites should respond to all such signals, our website may not respond to them in a uniform manner.
You can use your browser’s privacy settings and cookie controls to manage certain types of tracking or data storage.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technology, business practices, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page. We encourage visitors to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or how information submitted through our website is handled, please contact us:
Calico Restaurant
95 Main Street
Easthampton, MA 01027
413-203-2424
You may also contact us through the contact form on our website.